Details
 

October 11 - 12, 2023

Financial Navigation Training Program

The Hotel Hershey

DETAILS

Location: The Hotel Hershey
Date:  October 11-12, 2023

This is a two-day (2) training, both days are from 8:30 am to 4:00 pm. Because of the limited space and to be fair to other practices that may want to attend but cannot because of availability, you MUST commit to attend both dates.  Once our maximum is reached (10 practices) you will be placed on a waiting list. 

The benefits of a Financial Navigation Program are substantial.  Not only can it reduce patients' financial burden and increase profit margins, but it can also alleviate patient distress, improve access to care, and improve patient satisfaction scores.  As the stressors of Financial Toxicity in the oncology setting continues to grow, cancer programs should explore the current health of their financial advocacy program and evaluate if improvements are needed.

This event has limited space availability.   A small setting allows Dan to provide detailed and personalized training for each practice. If you are interested, please do not wait, register today.   Each practice that attends can send up to two (2) employees.   

There is NO REGISTRATION FEE to participate in this training, however, membership dues must be up-to-date.  This is another priceless benefit of your POHMS membership!!
To REGISTER for this event HERE:  Financial Navigation Training Program October 2023

POHMS has negotiated a hotel room rate of $249/night/taxes. 
Hotel Guest Room Reservations

• *LINK* -  https://reservations.hersheypa.com/HRSApp/HRSHome?groupCode=POHMSOCT2023H&venue=hotelHershey
• Guests who prefer to call to make reservations may call 855-729-3108 and ask for the room block for POHMS Trainings at The Hotel Hershey, October 10 - 13. Our reservations team is available seven days a week from 8 AM - 8 PM to assist you.
• Please note, credit cards are charged a one night's advance deposit including tax at time of booking a room reservation.

Cut - Off for Group Rate

• Please be aware that the room block cut-off date is Tuesday, September 12th. Please inform guests of this date. After the cut-off date, rooms and/or group rate may no longer be available.

Cancellation Policy

•  Any cancellation occurring less than 72 hours prior to arrival will be charged one night’s room and tax to either the individuals account.  

What is covered during this special training program?

• PAP process
• Co-Pay Assistance Process
• Premium Assistance Options (COBRA, ACA, Medicare, Foundation Support)
• Review of the ACA
• Overview of all parts of Medicare, including Medicare Advantage Plans and Medicare Supplemental Policies
• Specific Medicare Programs (Medicare Savings Programs, Low Income Subsidy)
• Medigap vs MAPD
• Social Security Disability Process
• Real life case scenarios

Up until now, there have been no educational programs that assist Financial Counselors / Navigators on how to perform their job and to explain the resources available to this population.

At present, few cancer programs have a systematic process in place to identify patients in need and to develop a plan to meet their cost of care. Rather, financial counseling services are typically fragmented, with responsibility for various aspects of the process divided among registration staff, social workers, business office staff, and clinicians. As a result, many miss opportunities to assist patients and improve revenue capture.

The Financial Navigation program includes software that tracks the patients being navigated and generates a quarterly report that shows the financial impact of the program.

Training Program
The training program developed by the NaVectis group is divided into four categories:

ORGANIZATIONAL SUPPORT
The initial part of the training program is vital for successful implementation of the Financial Navigation Program.  It is important that key managers and support staff understand the culture shift that will occur with the implementation of this program.

TRAINING OF FINANCIAL NAVIGATION STAFF
The training of the Financial Navigation staff usually will take anywhere from 16-24 hours. The training involves learning how to utilize pharmaceutical patient assistance programs, co-pay assistance foundations, and provisions of the Affordable Care Act. The training also dedicates a considerable amount of  time on understanding Medicare benefits and how to find the most advantageous Medicare plan available to Medicare beneficiaries.

EVALUATION PROCESS
The training ends with an assessment and testing of the material presented.  This process identifies the skills and knowledge that the financial navigator needs to continue to develop.  Most participants find this process very beneficial as they discover the many avenues that Financial Navigation can take.

ONGOING SUPERVISION
Continued support and supervision of the Financial Navigators is a critical step with the Financial Navigation Training Program. The Financial Navigators are now putting the training in action as they implement the program with patients. Remote supervision of the Financial Navigator during this time is critical to make sure that the patients are navigated correctly with their financial obligations.  Ongoing supervision for approximately 12 months.

About the trainer:
Dan Sherman of The NaVectis Group.  Dan has presented at POHMS conferences in the past. This special training program will assist your practice to help your patients regarding their patient responsibilities.  Thus, preventing financial losses to your practice.

Why attend this special training?
NaVectis provides education to your staff training them with proven techniques that decreases the financial burden to the patient and increases revenue for the provider.

The benefits of a Financial Navigation Program are substantial.  Not only can it reduce patients' financial burden and increase profit margins, but it can also alleviate patient distress, improve access to care, and improve patient satisfaction scores.  As the stressors of Financial Toxicity in the oncology setting continues to grow, cancer programs should explore the current health of their financial advocacy program and evaluate if improvements are needed.

The NaVectis Group will provide ongoing supervision of the Financial Navigator as they continue to develop their skills.  Your staff has access to NaVectis staff via phone, email or fax for a period of 12  months.

Hear from those who have already taken this program:

"This training session gave so much useful information. Dan was so informative. I wish it was for an entire week instead of just 2 sessions. Thank you so much for providing this training."

"I am so experienced in helping patients but found several new tools by attending this course and a new way of looking at helping patients. Speaker was engaging and the small group setting was beneficial to networking."

"This training session was very insightful. I would recommend this training annually."

"MOST INFORMATION I'VE RECEIVED REGARDING MY JOB SINCE BEING HIRED AT MY CURRENT COMPANY. FABULOUS CONFERENCE!"

"Taking this program helped me look into different areas in which to help our patients that I was unaware of before. This program was very helpful and as soon as I got back to the office, I signed up for websites I previously didn't know about to use to help our patients. Thank you"   Spencer

"The information provided will provide us with the tools needed to move forward with a Financial Navigation program and assist our patients in ways we have never been able to before."   Jennifer McGurk

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